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WMC continues to work for nursing recognition


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The Wyoming Medical Center will resubmit its application for Magnet status sometime in the next few months, another step in the hospital's 3.5-year plight to receive this honor.

The hospital announced in November 2007 it would have to submit more data before the American Nurses Association made its decision about whether WMC merits Magnet status.

As the hospital was in the process of applying the first time, the American Nurses Association changed the standards of certification, according to Sandra Conklin, director of nursing services and Magnet coordinator.

She said the certification's focus changed from structure and processes to patient outcomes.

"We got caught in a window," Conklin said. "The appraiser said, 'We don't care much about the structure.' Why we didn't get it last fall was our outcomes didn't meet benchmarks."

However, she said these benchmarks were new standards.

The hospital did not meet benchmarks mainly for patient falls and pressure ulcers, or bed sores, Conklin said. Over the past year, the hospital has worked on these two areas.

Only about 250 of almost 6,000 hospitals across the country meet the high benchmarks and are certified as Magnet hospitals. The Magnet Recognition Program recognizes hospitals with quality patient care, excellence in nursing and innovations in professional nursing practice.

Other problems the hospital had during the first application included a shortage of nurses, its volume of associate's degree versus bachelor's degree nurses and the fact that the acting chief executive officer was also the chief nursing officer, said Cheryl Cawiezell, a nurse with 42 years of nursing experience.

These have been amended, according to Cawiezell. The hospital has a permanent CEO and CNO and is using less travelers, she said.

The hospital received a $250,000 grant from the Wyoming Department of Health to help with Magnet, Conklin said. The hospital is using most of the money to send nurses back to school for bachelor's or master's degrees, she said.

Currently, about 23 percent of the hospital's nurses have a bachelor's degree and Conklin wants to raise that number to about 35 percent.

Cawiezell said the hospital has made changes to help "the mature nurse" like herself by allowing shorter shifts and bringing in more nurses at high-volume times.

Not every nurse is on board with Magnet, Cawiezell said, but she said it must happen because health care and nursing are changing fast.

"Patients can go on the Internet and hospitals are rated," she said. "Patients are getting very astute with health care. They're shopping around."

The hospital wants to be the first hospital in Wyoming to achieve Magnet status. Even though the hospital will submit its documents in coming months, it will still take more than a year for the certification. The hospital has to complete a site visit also.

The work is worth it to Cawiezell. She said Magnet status was given its name because it draws in nurses, physicians and other staff.

"Nurses change jobs frequently now," Cawiezell said. "We want to use whatever 'magnetic' power we have to keep them here."

Contact health reporter Allison Rupp at (307) 266-0534 or allison.rupp@trib.com.


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Comments to this story.

Former WMC Employee wrote on Nov 17, 2008 7:28 AM:

" Good Luck with the Magnet Status, but don't your nurses have to be happy to achive this? "

F_Nightengale wrote on Nov 17, 2008 9:57 AM:

" "Magnent", the "Detroit Lions" of the American Nurses Association! And how much is this costing the public without anything really being accomplished? It seem that the adminstration driving this has forgotten their roots! Too many outstanding "patient care" RNs think they are just as effective in administrative positions NOT! "

WAKE UP wrote on Nov 17, 2008 10:03 AM:

" Thanks to the new Chief Nursing Officer and her big ideas, morale among WMC nurses is at an all time low, Magnet Status should be the least of WMC's worries. Not harming patients due to nurses being forced to "float" in units with out being properly trained should be WMCs first priority. "

OldRN wrote on Nov 17, 2008 6:44 PM:

" WMC has forgotten that the bedside staff nurse is the backbone of any hospital -- they may achieve magnet status but the only nurses left to "celebrate" will be travelers and the Master prepared nurses in adminstration that can't work at the bedside. "

oldRN wrote on Nov 18, 2008 9:10 AM:

" WMC has forgotten that the bedside staff nurse is the backbone of any hospital. After achieving magnet status the only nurses left to "celebrate" will be the travelers and the master prepared RN's in administration that have forgotten how to work at the bedside. "

seasoned RN wrote on Nov 19, 2008 9:59 AM:

" Magnet status is a complete joke. WMC has many other areas that need attention. WMC needs to learn how to find experienced RN's and how to "RETAIN" the RN's that they still have. We as an organization have lost a many good RN's and not all because they are moving. Staff are dissatisfied and if I remember correctly...staff satisfaction is needed first in order to gain Magnet recognition. Magnet is a good goal...don't get me wrong...I just feel that we are wasting our time and money on a fantasy rather than reality. "

Frustrated bedside staff wrote on Nov 21, 2008 7:55 PM:

" This whole thing is ridiculous. Maybe Star Tribune should do a story of how the bedside nursing staff feels and how the rates of the pressure ulcers and ventilator acquired pneumonia rates have skyrocketed since their "budget cutting". (they cut bediside nursing staff first) Great patient care that nurses, aids and therapists are proud of has plummeted. This is due to the short staffing fix to solve the problem that apparently no one was paying attention to the budget until they realized they were millions of dollars in the hole. People in administration have told staff if wmc continues like this that Wyoming Medical Center would shut down. The people being taken care of at WMC should know what is going on and they have no clue. The example that "Wake Up" gave that nurses being forced to float to areas they haven't been trained. Or nurses being given so many pts they can NOT give the care the patients need. This is happening in every area; Medical, Surgical, the Intensive Care Unit, Telemetry, THE LIST GOES ON. "

RN wrote on Nov 21, 2008 7:56 PM:

" The hospital even cut out the employees "Christmas gifts" this year!!! "

THINK ABOUT IT wrote on Nov 24, 2008 5:00 PM:

" Take in to consideration that the Governor of Wyoming Dave Freudenthal went to Colorado today to get rotator cuff surgery. He wasn't even willing to take the chance at WMC. I don’t blame him. "

Another frustrated beside nurse wrote on Nov 24, 2008 6:40 PM:

" WOW! If these post's don't alert the WMC Board of directors, nothing will. I hope the Board will wake up and realize it's time for some houscleaning in Administration and HR, not at the bedside. "

belle wrote on Nov 25, 2008 12:06 PM:

" I see the frustration in the eyes of the nurses when they cannot care for their patients they way they have been trained. I see them cry because they do not feel they can keep going on when they cannot do their job because they have to choose between patients because of the overload placed on them. Stop and ponder this for a moment.....if you go into a doctor's office - you are sick. If you are placed in the hospital you are very sick, there is a bad reason why you are in a hospital. These nurses are supposed to be able to be with their patients and give them quality care. Too many patients are being placed on nurses - the patient to nurse ratio is too high. The nurses do not have the CNAs necessary to help with the support of the patients needs. It is becoming a nightmare for these nurses. Being a nurse is a very difficult job. It takes a special person - special personality to be a nurse; these nurses care. Please help them and give them back the support they need - quit taking more away from them. Nursing is a very stress filled job - do not keep adding more burdens for them. "

Casper wrote on Nov 25, 2008 4:06 PM:

" Allison I'd recommend a follow-up story on the coditions the RN's appear to be bringing up in this blog. As I know one of the nurse's that work at WMC, I can share that if any other business was ran by the present administration,it would be first in the unemployment line. "

Wyo Patient wrote on Nov 25, 2008 4:08 PM:

" Magnet Status has already been achieved-Opposites attract! Great nursing attracts poor administrators! "

Kim wrote on Nov 25, 2008 4:12 PM:

" The article said that a "site visit" will be required. Any bets that a "Card Check" attitude will be adopted by the administrator? Follow the company line or follow the blue line to the door! "

Ready to Quite Nursing wrote on Dec 3, 2008 1:23 AM:

" Magnet is supposed to be nursing driven, our magnet journey has been administration driven. I have completely lost the desire to even be a nurse anymore. This was a job that I once loved but with the low pay and being forced to work in areas where I am not competent as been too stressful! I am actively looking at a career change before I lose my license because I am put in a situation that I am not competent to be in or we are too short staffed to provide safe care. "

goforit wrote on Dec 4, 2008 12:53 PM:

" I am not a nurse, but I work at WMC (& another hospital in town). Please be aware that MAGNET was/is NOT administration driven. The 'idea' to go after the status came from admin - but the continued journey is nurse driven....and you are ALREADY doing what is required to be magnet. So why not get the rewards that will come with being Magnet certified?!?! I will champion the cause any day! "

Magnet wrote on Dec 7, 2008 4:52 PM:

" According to the Magent documents- we are suppossed to be autonomous in our practice as a nurse... but currently we are required to float to ALL floors, no matter what your speciality area. Do MD's who perfrom heart surgery take care of patients who are in for a hip replacement?
Where does this leave us autonomy in our practice?
Can you say lawsuit $$$$? How much is it going to cost the nurse and or the hospital? "

no you are not a nurse wrote on Dec 8, 2008 6:43 PM:

" There are very few BEDSIDE nurses that feel we are anywhere near Magnet. Most bedside nurses are too burnt out to care. I personally get sick to my stomach and a headache just thinking about going to work because I have no idea where I'll have to work in the hospital. "

patientsarewhatitsallabout wrote on Dec 11, 2008 4:41 PM:

" Magnet is all about accountability and the power to change what is wrong in your work setting, Many of these blogs are not accountable in the least and whining never changed anything. When you have a problem, you must use the evidence to guide your change. Every nurse at WMC has that power. When a nurse or any other staff member at WMC has an issue that they feel is important all they have to do is make a case for change supported by the evidence.
The evidence shows that WMC is in the upper 1/4 for staffing when compared with like hospitals. We are staffed as good or better than 75% of the hositals in our compare group.
It's not our staffing ratios creating some fixable issues, it's their crabby attitudes and its their "ME" sydromes. We didn't (well most of us), didn't become nurses for the pay, (although most nurses get paid 25+ bucks per hour so that pretty good pay).... we became nurses to help people. It's about the patient more than it's about us. If some of the employees that may have written these blogs would just get outside of themselves and either accept what it takes to care of patients or change it, then we would all be better off. We are headed for a nursing shortage like this country has never seen before coupled with a recession we have never seen before.
They're self sabotaging and they don't even know it.
I'd also like to say that the person that wrote about autonomous practice has no idea what the word even means and should look it up.....
I would say if you don't want to work at WMC then don't work there, and it you want to work there but maybe think there is something that needs to be changed for the patients or for the employees, then get up off your duff and do something about it, instead of just whining about it, because you are making me miserable. "

good morning wrote on Dec 14, 2008 10:51 AM:

" Well another day of many layoffs and none at WMC. Reading this makes me think they are correct there should be some and it is the staff who complain on anonoymous websites. Wish your boss could give you a anonoymous evaluation and you would see you are the problem not the solution. Many other opportunities out there go join the group that hired and layed off within the first 6 months.
These are the people that never show up for the meetings to problem solve. How does the saying go "if you don't vote, you don't have a say" Can't just show up when it is good news need to look at the whole. It is sad to think I have to walk next to you while I care for our great patients. "

reality check wrote on Dec 30, 2008 8:47 AM:

" The problem with WMC is that most of the nurses who work within WMC have only worked at WMC. They have no frame of reference. Those who have worked outside of these walls can attest that staffing at WMC is higher than MOST hospitals across the nation. Additionally, the hours of additional help such as CNA or techs is higher than most hospitals. So while I agree that the WMC nurses work hard, care, and are dedicated, they are not purposefully understaffed.

What the administration is doing is trying to set up Casper for having a hospital in the future. Have people not seen the financial crisis going on? Hospitals have historically been recession proof but no more! We all must take measures, both in our personal life and our professional lives, to tighten our belts. WMC is no different.

WMC takes care of EVERYONE regardless of ability to pay. They do it with dignity and compassion. Casper should be thankful for having a hospital that has multiple specialties that even large urban centers do not have.

I thank administration, the nurses, the physicians, and everyone else involved in this fine organization that provides care to so many of us day in and day out. "

Positive energy wrote on Dec 31, 2008 2:11 PM:

" Magnet is about doing what is best for our patients. What nurses out there don't want to do that??? Change doesn't come easy to most of us, but it is necessary. Keeping up with research-based evidence and practice is necessary to provide excellent patient care. With research comes new ways of doing things. I have been a bedside nurse at Wyoming Medical Center for many years and am not "too burnt out to care" as was written in a previous blog. As a nurse and long term employee at Wyoming Medical Center who works at the BEDSIDE, I would like everyone to know that I am comfortable with myself or my family members being treated at Wyoming Medical Center. The nursing staff strives for excellence daily. My dad has been a patient on four units at the hospital over the last 7 years and has received excellent care each time. Negative energy from a few angry people who post a blog spreads like wildfire. Positive energy can do the same thing! "

Happy at WMC wrote on Dec 31, 2008 4:08 PM:

" To: goforit, patientsarewhatitsallabout, good morning, reality check and Positive energy

YOU are the employees that show WMC's Magnet side. I would want you as my caretakers any day! Let it also be said that some of the best nurses are moved to administration to help guide the rest of the team. I'd let them any one of them start an IV on my friends and family!
If the community of Casper is lucky, the ones posting that they don't care anymore or don't get paid enough will leave and see what the rest of the world has to offer. The grass isn't always greener on the other side.... I've been there and I'm PROUD to be working at WMC.

P.S. Thanks WMC for recognizing the state of our economy, and NOT giving Christmas presents this year! I wouldn't want any of my dedicated colleagues to be laid off. "

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